vedsutra

Terms & Conditions

By using our website and placing an order, you agree to the following terms:

  • You will provide accurate and up-to-date personal and contact information.

  • The website may be used only for lawful purposes.

  • You agree not to copy, redistribute, or misuse any content or material from this website without permission.

  • Ayurvedic product benefits may vary from person to person.

Return, Refund & Cancellation Policy

We strive for 100% customer satisfaction. If you’re not fully satisfied with your purchase, here’s how we can help:

Return Conditions:

  • Return requests must be raised within 7 days of delivery.

  • Products must be unused, unopened, and in original packaging.

  • For safety and hygiene, Ayurvedic consumables cannot be returned once opened.

Refunds:

  • Refunds are processed within 7–10 business days of receiving and verifying the returned item.

  • Refunds will be credited to your original payment method (via Razorpay).

Cancellations:

  • Orders can be cancelled before dispatch only.

  • To cancel, email us at vedsutra0@gmail.com or WhatsApp us with your order ID.

Shipping & Delivery Policy

Shipping Across India
We aim to dispatch your order within 1–2 business days after payment confirmation.
Estimated delivery time: 3–7 business days, depending on your location.

Shipping Partners:
We ship via trusted Shiprocket partners such as Delhivery, Bluedart, Xpressbees, and more.

Shipping Charges:

  • Free shipping on orders above ₹499

  • ₹49 flat rate for orders below ₹499

Order Tracking:
Once shipped, you will receive a tracking link via SMS and/or email.